Why mystery shopping ?
Mystery shoppers are hired to increase retail sales by providing employees with feedback on how to improve their performance. It is useful for evaluating staff performance & it is also important for comparing the service offered to customers by competitors.
how does a BUSINESS leverage MYSTERY SHOPPer survey ?
Businesses see their customers through their eyes and know exactly how they are served. The advantages of mystery shopping for retailers include gaining valuable information about competing companies.
benefits of becoming a mystery shopper
The main appeal to becoming a mystery shopper is the opportunity to get paid whilst shopping. Mystery shopping allows you to visit businesses that you might not have visited otherwise. A shop could lead you to your favorite restaurant or retail establishment. You also get to see service from a different perspective.